Our Code of Ethics

Reliable Electrical Repairs from Trusted Professionals

At Mister Sparky®, we build confidence and trust with our customers by delivering exceptional expertise and unwavering dedication to every service experience. Our goal isn’t just to provide top-quality electrical services, we’re committed to treating our customers with the respect they deserve. We aim to be the first name that comes to mind whenever they need reliable electrical assistance.

Our Values

  • Integrity

We are forthright and truthful with customers, employees, vendors, and other stakeholders. We keep our promises, provide reliable work, and are always honest about the repair, installation, or maintenance needs of an electrical system.

  • Respect for the Law

We adhere to all governing laws, regulations, and ordinances that pertain to the electrical industry as prescribed by federal, state, municipal, and county governments. We practice proper financial and accounting procedures per all laws governing a privately held business.

  • Excellence

We design, install, service, and repair electrical systems and parts in strict accordance with the highest industry standards. Our team wants our work to last, and we want you to be completely happy with what we do.

  • Safety & Reputation

We maintain a clean, safe, respectable, and reputable place of business that reflects the high standards of the Mister Sparky® brand. Our brand is nationally-recognized for a reason, and we’re determined to make sure it stays that way!

  • Teamwork

We support each member of the team to strengthen the brand and build successful long-term relationships. Our electricians and employees are the foundation of our success, and we make sure they know it by providing the support they need.

  • Service

Mister Sparky® wouldn’t exist without our loyal customers! We maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers.

  • Respect for Others

We treat our customers, fellow employees, and other industry professionals with the utmost respect. This is especially important when we’re at a home that has multiple professionals working on it.

  • Privacy

We show the greatest respect for the sanctity of our customers’ homes and their privacy. We’ll stick to the rooms we’re supposed to work on and keep you updated with what we need to do throughout the process.

  • Competition

We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of the Mister Sparky® brand.