Effective Date: June 2, 2026
Mister Sparky of Colorado Springs respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information collected through our website, phone calls, email communications, text messages, service requests, and customer interactions.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Service address
- Billing address
- Project details
- Appointment information
- Communication history
- Payment information
We may also automatically collect certain technical information including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Referral and traffic source information
How We Use Your Information
We may use your information to:
- Schedule appointments
- Provide estimates and proposals
- Perform requested services
- Process payments
- Communicate regarding appointments and projects
- Respond to customer inquiries
- Provide customer support
- Send appointment reminders
- Send project updates
- Improve our website and services
- Comply with legal obligations
Email Communications
If you provide your email address, we may send communications including:
- Appointment confirmations
- Appointment reminders
- Estimates and proposals
- Invoices and receipts
- Service updates
- Customer service communications
- Maintenance reminders
- Promotional emails and newsletters when subscribed
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained within the email.
Transactional and service-related emails may continue as necessary to provide requested services.
SMS and Text Messaging
If you provide consent to receive text messages, Mister Sparky of Colorado Springs may send SMS or MMS messages regarding:
- Appointment scheduling
- Appointment confirmations
- Appointment reminders
- Estimate follow-ups
- Project updates
- Customer support communications
- Review requests
- Promotional offers and discounts when separately authorized
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact our office.
How We Share Information
Mister Sparky of Colorado Springs does not sell personal information.
We will never share your contact information with third parties for marketing purposes.
We may share information only in the following circumstances:
- With vendors and service providers assisting us in operating our business
- To process payments and transactions
- To comply with legal obligations, court orders, or law enforcement requests
- To protect our rights, property, customers, or employees
- In connection with a merger, acquisition, or transfer of business assets
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website functionality, analyze website traffic, and enhance user experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable measures to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Your Rights and Choices
You may request to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion of information where legally permitted
- Opt out of marketing communications
- Withdraw SMS consent
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting to this website.
Your continued use of our website or services following any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
Mister Sparky of Colorado Springs
Phone: (719) 666-9323
Email: [email protected]
Website: https://mistersparky.co
Colorado Springs, Colorado